Quality Custom Designs By Kathryn and David Bolen
Shipping/Policies

RatePoint Business Reviews

Shipping:

Priority Mail (2-5 days)
$5.00 (includes tracking number and delivery confirmation)
Insurance:
$1 - $50 value $1.75
$51 - $100 value $2.25
$101 - $200 value $2.75
$201 - $300 value $4.70
$301 - $400 value $5.70
$401 - $500 value $6.70
 
If you'd like to add insurance to your order, simply notify me in the message to seller during checkout.

Custom Purchases:
Please allow 5 to 7 days for your special purchase to be created. Or feel free to contact me for current shipping time-lines. Please note that, as with all hand-crafted items, one piece can vary slightly from the next giving its own character and charm.
 
Shopping Cart and Payment Methods:
If you are interested in purchasing an item/items on this site, you may do so by clicking the ADD TO CART button associated with each item.  If you wish to view the items in your shopping cart at any time, click the VIEW CART button located on each product page.
 
We accept Mastercard, Visa, Discover, and American Express via PayPal.  If you would like to pay with a credit card but do not have a PayPal account simply click the "continue" link shown on the PayPal login page during checkout (located to the left of login area under the "Don't have a PayPal account?" heading).  You will be directed to a page where your credit card and shipping information can be entered to complete your purchase.

Privacy Policy:
You can rest assured that your contact information including email address, telephone number, address, etc. which is provided by you, "the user", is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is kept private through PayPal - PayPal payments are completely secure.
 
Our Promise to You!
Your satisfaction is important to us. We realize that it is difficult to buy jewelry without touching it or seeing it up close. If you by chance find that the item does not meet your expectations and decide to return it, please contact us before returning it. We will be more than happy to make the adjustments for replacement or you may return an item for credit or refund if returned in original condition within 14 days of the shipment date. Shipping and handling charges are non-refundable.

If a return is necessary, return address information will be forwarded to you.

If you have any questions regarding your order, please feel free to contact us using the contact form on the Contact Us page and we will be back in touch with you momentarily.